Didn’t you happen to this problem, when you playing with your Xbox 360 console the screen freezes or stops responding?So, here are some solutions for you to deal with it.
Solution 1:
Inspect and clean your disc,If you’re trying to play a disc. take a close look at the back side of your game, movie, or music disc. Are there scratches? Excessive scratches or smudges can cause your Xbox 360 console to freeze.Clean your disc; Hold the disc by the edges without touching the top or bottom surfaces. (note:Do not use solvents to clean the disc.)
Solution 2:
If your console still freezes,Try another disc to determine whether the problem happens with any disc or only with a particular disc.Find another disc of the same type: game disc, DVD, or CD. For example, if your screen freeze problem happens with a game disc, find another game disc.Load the new disc into your Xbox 360 console.
If your console still freezes, try the next solution.
Solution 3:
Try another Xbox 360 games; Try playing another game on your Xbox 360 console to determine whether your screen freezes with any game or only with a particular game. Find another game on your hard drive or on disc. Play the game and see if your console freezes.If your console does not freeze when you play another game, the specific game you are playing or the game disc might be the source of the problem. Either re-download the game and try again or contact the disc manufacturer for a replacement disc or troubleshooting help.
If your console still freezes, try the next solution.
Solution 4:
Does the problem only happen with Xbox LIVE? Does your console only freeze when you play something on Xbox LIVE? Try playing offline content such as a game disc. If your screen only freezes when playing on Xbox LIVE, the problem might be related to your Internet connection.
